Outdoor-Driven Sports (ODS) Online Return Policy

At Outdoor-Driven Sports (ODS), your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to assist you with returns. Please review our return policy below.

Eligibility for Returns:

Timeframe: Returns must be initiated within 30 days of the delivery date.
Condition: Items must be:
- Unused, unworn, and unwashed.
- In their original packaging with all tags and labels attached.
Proof of Purchase: A receipt or order confirmation is required for all returns.

Non-Returnable Items:

The following items cannot be returned:

Gift cards.
Final sale items.
Customized or personalized products.
Items marked as non-returnable on the product page.

Return Process:

Initiate a Return: Contact our customer service team at [insert email] or [insert phone number] to request a return authorization.
Return Shipping:
- Customers are responsible for all return shipping costs.
- We recommend using a trackable shipping method to ensure your return is safely delivered.
Packaging: Securely package the item(s) to avoid damage during transit.

Refunds:

Processing Time: Refunds will be processed within 5-7 business days of receiving the returned item(s).
Method: Refunds will be issued to the original payment method.
Shipping Fees: Original shipping fees are non-refundable.

Exchanges:

Exchanges are subject to availability. If the desired item is unavailable, a refund will be issued instead.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us within 7 days of delivery. Provide photos and a description of the issue for prompt assistance. In these cases, ODS will cover the cost of return shipping.

Contact Us:

For questions about returns, please reach out to our support team:

Email: [ryan@outdoordrivensports.com]
Phone: [775-432-7986]

Thank you for choosing Outdoor-Driven Sports! We’re here to help make your experience the best it can be.